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Before opening a ticket, take a moment and review our Frequently Asked Questions / Articles here within the Support system and also be sure to view our Video Tutorials which are exclusively available on YouTube by OurWebMedia and if you're still experiencing issues or have questions, please by all means submit a ticket and we'll assist the best we can!

Public Tickets

Elyn White control bar appearing   King Size WordPress   Updated 17 hours ago   1 Most recent comment from Elyn :Hi, Love this theme! Just an issue with the white control bar which appears at the bottom of my screen whenever I view the front page.  I have created my main page to have a slider background. How ... rswalakira installing   King Size WordPress   Updated 1 day ago   1 Most recent comment from rswalakira:I bought a King size website  and I  have downloaded the file but cannot install it on my computer to enable me to modify my website horsttimmers mixcloud icon not showing   King Size WordPress   Updated 2 days ago   1 Most recent comment from horsttimmers:hello, the mixcloud icon not showing between the icons below in my kingsize menu, I used  http://www.mixcloud.com/mpspilot"target="blank"< a=""> fa-mixcloud">  and afew other combinations please adv ... Harriet Finer Details   King Size WordPress   Updated 2 days ago   9 Most recent comment from Harriet:Hi Bryce I tried both those things and neither worked in the widget, as I would save it, it would just delete the code. Should I be doing this somewhere other than the contact widget? For now I have j ... BaptisteGillard Container Width   King Size WordPress   Updated 2 days ago   2 Most recent comment from Bryce Wisekal:Hello there, You have to apply the new CSS to your CSS Overrides via your Theme Options >> Miscellaneous settings. Thanks, Kumar Sekhar